We've moved to our new website at tradelog.com!

This website will soon be redirected. Please visit tradelog.com to sign up for our Free Trial, or to Purchase and Renew.

1.800.372.60781.800.372.6078
Menu

TradeLog Online Support Request:

Need help with TradeLog Software?

Support Request Form:

(* = Required Fields)

*First Name:
*Last Name:
*Email:
*ten + three =
(enter a number, not text)
*Details:
File #1:
File #2:
File #3:
File #4:
File #5:
  • If you need to send more than 5 files, please zip them and send the zip file.
  • TradeLog data files can be found in your "my documents\tradelog" folder and have the *.tdf  file extension.
  • Copies of your brokerage trade history imports can be found in your "my documents\tradelog\import" folder. These data files are plain text and are named with your broker name followed by a date such as: "Fidelity_20150101_20151231.txt".
  • Brokerage trade history files can either be a plain text or csv file downloaded from your broker's web site, or you can copy your trade history data from your web browser and paste it into Windows Notepad.
  • By submitting files to TradeLog Support I authorize the support agent to review the transaction history and information contained in the file(s) for the purpose of technical analysis. Please see our security and privacy policies.