1.800.372.60781.800.372.6078
Menu

User Guide

×
Menu
Index

MS Excel opens in my web browser rather than popping up the File Download dialog box.

 
When downloading an Excel or CSV file from the web it opens a copy of Excel in my web browser rather than popping up the File Download dialog box.
 
This problem is caused by inadvertently overriding the default Windows settings for file downloads from the web. This will NOT be a problem if you are using the current MS Internet Explorer, as it always prompts users to Open or Save downloaded files.
 
If you do not wish to update your browser, please read on.
 
 
To prevent MS Excel from automatically opening and restore the default Windows setting for downloading files from the web, please perform the following 3 steps:
 
  1. Download the following registry settings text file and save to your desktop:
 
  2. Right-click on the csvprompt.reg text file that you just saved to your desktop and select Merge.
 
  3. Windows will change your registry settings back to the default which pops up a file download box whenever you download an Excel or CSV file from the web.